Professional Summary
Dedicated and experienced Pre-Owned Director with 19 years of experience in managing used car
inventory, preparing and closing deals, and mentoring sales professionals. Proven in managing budgets
and driving sales growth. Skilled in CRM software and relationship management.
Work Experience
Pre-Owned Director
Hendrick Automotive Group - Fayetteville, NC
August 2017 to August 2024
At Hendrick Automotive Group's Chrysler Jeep location in Fayetteville, NC, I held the position of pre-
owned director for seven years. During that time, I managed the used car inventory by buying and selling
under a 60-day turn. I also helped organize and mentor fellow employees.
- Manage inventory with a 3 million dollar budget by acquiring and selling vehicles
- Prepare/close deals
- Motivate and train Sales professionals
- AFIP master certified in finance
- Efficient in Reynolds and Reynolds, Eleads, First Look, and Auto Exchange
Pre-Owned Director
Asbury Automotive Group - Fayetteville, NC
March 2005 to August 2017
At Asbury Automotive's Crown Ford location in Fayetteville, NC, I held multiple positions during that
time, I was a sales consultant, then was promoted to finance, and lastly to the pre-owned sales manager
position.
- Close deals
- Motivate/train sales professionals
- Managed inventory and profit/loss
- Responsible for funding deals with banks
- Uphold legal and ethical standards
Customer Service Representative
Walmart - Sanford, NC
November 2002 to March 2005
Was a cashier and then was promoted to the customer service desk, where I handled customer returns
and complaints.
Education
High School Diploma
Western Harnett High School - Lillington, NC
August 1999 to August 2002
Skills
Sales Management
Mentoring
CRM Software
Business Development
Relationship Management
Management
Profit & Loss
Certifications and Licenses
Driver's License
AFIP Certification